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Wells Fargo offers an extensive array of financial services, including personal, commercial and small business banking, credit cards, and lending investing solutions. If you have questions about a service or account, it’s important to know how to get in touch with Wells Fargo customer service.
Here’s how to quickly get in touch with Wells Fargo when issues or questions arise.
In-Person Appointments
When dealing with your finances, sometimes meeting a banker face-to-face can be the quickest, least stressful way to get your questions answered. If you want to meet an agent in person, you can skip the wait by making an appointment on the Wells Fargo website. Simply select your local branch and choose a time that works for you.
Get in Touch Online
If in-person dealings aren’t for you, Wells Fargo offers numerous methods for virtually getting in touch. Wells Fargo Social Care Support is available seven days a week through Twitter and Facebook. Simply send the company a private message through its social media accounts.
You can also visit the Wells Fargo website to send a private message.
Get in Touch by Phone
If you need to speak to an agent by phone, you’ll need to know the right number to call to get the fastest service. Below is a list of Wells Fargo customer service phones by department. You can get 24/7 help unless noted otherwise. All times listed are Central Standard Time.
For customers that are deaf, hard of hearing or speech-impaired, you can use 711 or any other relay service to get in touch. If you’re calling from outside the United States, check the Wells Fargo website for a toll-free access code.
Banking
- General Banking: 1-800-869-3557
- Premier Checking: 1-800-742-4932
- Online Banking: 1-800-956-4442
- ExpressSend: For help with Wells Fargo’s ExpressSend money transfer service, call 1-800-556-0605.
- Military Banking: For assistance with military banking, call 1-855-872-2932 for the fastest service.
- Foreign Exchange: For foreign exchange services, call 1-800-626-9430 (only available between 7 a.m. and 8 p.m. Monday through Friday or 9 a.m. and 4 p.m. on Saturday.
Debit and Credit Cards
- Debit Cards: For questions about debit cards, including reporting a lost or stolen card or requesting a replacement, call 1-800-869-3557.
- Credit Cards: For help managing your credit card account, call 1-800-642-4720.
- International Credit Card Calls: To call collect from an international number, dial 1-925-825-7600 for credit card help.
- Application Status: Call 1-800-967-9521 to check the status of a Wells Fargo Visa Credit Card application.
- Reward Redemption: You can redeem credit card rewards by calling 1-877-517-1358.
- Fraud: To file a fraud claim regarding your Wells Fargo credit card, call the number on the back of your card.
Mortgages and Loans
- Home Mortgages: Call 1-800-357-6657 on weekdays from 7 a.m. to 10 p.m. or Saturday from 8 a.m. to 2 p.m.
- Financing: Call 1-877-937-9357 on weekdays from 7 a.m. to 8 p.m. or Saturday from 8 a.m. to 6 p.m.
- Mortgage Military Customer Service: Call 1-866-936-7272 on weekdays from 6 a.m. to 8 p.m. or Saturday from 8 a.m. to 2 p.m.
- Home Equities: Call 1-866-820-9199 on weekdays from 7 a.m. to 9 p.m. or Saturday from 8 a.m. to 2 p.m.
- Auto Loans: Call 1-800-289-8004 Monday through Thursday 7 a.m. to 10 p.m., Friday 7 a.m. to 9 p.m. or Saturday 7 a.m. to 5:30 p.m.
- Personal Loans: For a new personal loan, call 1-877-526-6332 weekdays from 8 a.m. to 7 p.m. For personal line of credit servicing, call 1-800-946-2626 or 1-877-269-6056 for personal loan or Flex Loan servicing, between the hours of 7 a.m. to 7. p.m., Monday to Friday.
Investing and Wealth Management
- Wells Fargo Advisors Full Service Brokerage: New customers should call 1-866-243-0931 on weekdays from 7:30 a.m. to 8:30 p.m.Current customers can get help on weekdays from 7 a.m. to 11 p.m. at 1-866-281-7436.
- Wells Fargo Online Brokerage: New customers can call 1-877-573-7997 weekdays from 7:30 a.m. to 9:30 p.m. Current customers can call 1-800-872-3377 weekdays from 8 a.m. to 12 a.m.
- Intuitive Investor: New customers can call 1-855-283-5567 on weekdays from 8 a.m. to 8 p.m. Current customers should call 1-855-283-5565 on weekdays from 8 a.m. to 12 p.m.
- IRAs: For help with new and rollover IRAs, call 1-877-493-4727 on weekdays from 8:30 a.m. to 9:30 p.m. Current customers should call 1-866-281-7436 on weekdays from 8 a.m. to 12 a.m.
- Trust and Managed Investments: Call 1-800-352-3705 on weekdays from 7 a.m. to 9 p.m.
- Wells Fargo Private Bank: To become a member, call 1-888-715-380 on weekdays from 8:30 a.m. to 9:30 p.m.
Getting in Touch With Wells Fargo: Takeaways
Wells Fargo offers plenty of ways to get in touch fast. For the quickest service, identify the correct phone number for the account you need help with. You can also send a private message through Twitter or Facebook for assistance seven days a week or make an appointment online to meet with a banker one-on-one at your local branch.
Information is accurate as of Nov. 27, 2023.
